This page contains important information about your legal rights. When you use Pagewize, you’re agreeing to these terms. To make things easier to understand, we’ve also included notes to help you. These notes aren't part of the terms of service.
The following Terms of Service ("Terms") cover your use of and access to the sites, templates, products, applications, tools and features (collectively, our "Services") provided by Pagewize B.V. (together with its officers, directors, employees, agents, subsidiaries and affiliates, “Pagewize”). Our Privacy Policy explains what personal information we collect and how it’s used and shared, and our Acceptable Use Policy outlines some of your responsibilities when using our Services.
By using or accessing our Services, you're agreeing to these Terms, our Privacy Policy and our Acceptable Use Policy (collectively, this “Agreement”). If you're using our Services for an organisation, you're agreeing to this Agreement on behalf of that organization, and represent and warrant that you can do so. If you don’t agree to all the terms in this Agreement, you may not use or access our Services.
Please read this Agreement carefully! It includes important information about your legal rights, and covers areas such as automatic subscription renewals, warranty disclaimers, limitations of liability, resolution of disputes by arbitration and a class action waiver.
Make sure your account information is accurate, and you keep your account safe. You’re responsible for your account and any activity on it. Also, you need to be at least 13 years old to use Pagewize.
1.1. Signing up. To use our Services, you must first create an account (“Account”). You agree to provide us with accurate, complete and updated information for your Account. We may need to use this information to contact you.
1.2. Staying safe. Please safeguard your Account and make sure others don't have access to your Account or password. You must immediately notify us of any actual or suspected loss, theft or unauthorized use of your Account or password. You're solely responsible for any activity on your Account. We’re not liable for any acts or omissions by you in connection with your Account.
1.3. Older than 13. Our Services are not intended for and may not be used by children under the age of 13. By using our Services, you represent that you're at least 13. Also, if you’re under the age of 18, you must have your parent or guardian’s consent to this Agreement, and they may need to enter into this Agreement on your behalf (depending on where you live).
When you upload content to Pagewize, you still own it. You do, however, give us permission to use it in the ways necessary to provide our services. For example, when you upload a photo, you give us the right to save it, and also to display it on your site at your direction. We also may promote or feature your site, but you can opt out if you don’t want us to do that.
2.1. Your User Content stays yours. Users of our Services may provide us with content, including without limitation text, photos, images, audio, video, code and any other materials (“User Content"). Your User Content remains yours. These Terms don't give us any rights to User Content, except for the limited rights that enable us to provide, improve, promote and protect our Services as described herein.
2.2. Your license to us. When you provide User Content via our Services, you grant Pagewize a non-exclusive, worldwide, perpetual, royalty-free, sub licensable, transferable right and license to use, host, store, reproduce, modify, create derivative works of (such as those resulting from translations, adaptations or other changes we make so that User Content works better with our Services), communicate, publish, publicly display, publicly perform and distribute User Content for the limited purposes of allowing us to provide, improve, promote and protect our Services.
2.3. Featuring your site. We may use in perpetuity, worldwide and free of charge, any version of Your Sites (as defined below), or any portion thereof, for the limited purpose of Pagewize marketing and promotional activities. For example, we may feature Your Sites on our Templates page, or on our social media accounts. This can result in improved traffic to Your Sites. You waive any claims against us relating to any moral rights, artists’ rights or any other similar rights worldwide that you may have in or to Your Sites, and any right of inspection or approval of any such use of Your Sites. If you don't want Your Sites featured, you can opt out at any time contacting Customer Service.
You’re responsible for the content you publish on Pagewize, and you vouch to us that it’s all okay to use. We also ask that you follow our rules, and don’t do anything illegal on here. And keep in mind that some of what you upload can be viewed publicly, so share responsibly. Finally, while you can do amazing things on Pagewize, remember that we can’t give you legal advice about it.
3.1. Only Use Content you have permission to use. You confirm that you own all rights to your User Content or have (and will continue to have) all rights and permissions to legally use, share, display, transfer and license your User Content via our Services. If we use your User Content in the ways contemplated in this Agreement, you represent that such use will not infringe or violate the rights of any third party, including without limitation any copyrights, trademarks, privacy rights, publicity rights, contract rights or any other intellectual property or proprietary rights. Content on our Services may be protected by others' intellectual property or other rights, so please don't copy, upload, download or share content unless you have the right to do so.
3.2. Follow our rules. You're responsible for your conduct and User Content, and you must comply with our Acceptable Use Policy. We may review your conduct and User Content for compliance with these Terms and our Acceptable Use Policy. With that said, we have no obligation to do so. We’re not responsible for User Content.
3.3. Follow the law. You represent that your use of our Services is not contrary to law, including without limitation applicable US export controls, regulations and sanctions.
3.4. Share responsibly. Our Services let you share User Content with others, including without limitation on social media and the open web, so please think carefully about what you share. We’re not responsible for what you share via our Services.
3.5. Your site and your visitors/users are your responsibility. You may use our Services to create or publish sites (“Your Sites”), and Your Sites may have their own visitors and users (“End Users”). You understand and agree that Your Sites and your End Users are your responsibility, and you’re solely responsible for compliance with any laws or regulations related to Your Sites and your End Users, including without limitation the posting of your own privacy policy. We’re not liable for, and won’t provide you with any legal advice regarding, Your Sites or your End Users.
If you use another service on Pagewize, or follow a link to another site, or work with someone you find on Pagewize (such as a partner), what happens is between you and them. We’re not responsible for it. There’s also a lot of content on Pagewize uploaded by our users (like you). We’re not responsible for that either.
4.1. Third Party Services. Our Services are integrated with various third party services, applications and sites (collectively, “Third Party Services”) that may make available to you their content and products, such as domain and email services, or marketplaces to connect customers and vendors. These Third Party Services may have their own terms and policies, and your use of them will be governed by those terms and policies. We don't control Third Party Services, and we’re not liable for Third Party Services or for any transaction you may enter into with them. Your security when using Third Party Services is your responsibility. You also agree that we may, at any time and in our sole discretion, and without any notice to you, suspend, disable access to or remove any Third Party Services. We’re not liable to you for any such suspension, disabling or removal, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses you may experience as a result thereof (except where prohibited by law).
4.2. Third Party Sites. Our Services may contain links to third party sites. When you access third party sites, you do so at your own risk. We don’t control and aren’t liable for those sites.
4.3. User Content. We haven’t reviewed and can’t review all of the User Content made available via our Services. Our Services may contain User Content: (a) that is offensive or objectionable; (b) that contains errors; (c) that violates intellectual property, privacy, publicity or other rights of third parties; (d) that is harmful to your computer or network; or (e) the downloading, copying or use of which is subject to additional terms and policies. By operating our Services, we don’t represent or imply that we endorse User Content provided therein, or that we believe such User Content to be accurate, useful or non-harmful. We’re not a publisher of, and we’re not liable for, any User Content uploaded, posted, published or otherwise made available via our Services. You're responsible for taking precautions to protect yourself, and your computer or network, from User Content accessed via our Services.
4.4. Pagewize partners. Certain parts of our Services, may provide directories of, and information about, independent third party Pagewize users ("Pagewize Partners") who can help you use our Services. Pagewize does not employ, is not affiliated with and does not endorse Pagewize partners. Pagewize partners are a Third Party Service, as defined in Section 4.1.
Pagewize is protected by various intellectual property laws. This section summarizes what we own and how we share.
5.1. Pagewize owns Pagewize. Our Services are protected by copyright, trademark and other laws. These Terms don't grant you any right, title or interest in our Services, our trademarks, logos or other brand features or intellectual property, or others’ content in our Services. You agree not to change, translate or otherwise create derivative works of our Services.
5.2. We Can Use your feedback for free. We welcome your feedback, ideas or suggestions (“Feedback”), but you agree that we may use your Feedback without any restriction or obligation to you, even after this Agreement is terminated.
5.3. Our Demo Content is for Private Use Only. We may provide templates or other products featuring demo content including without limitation text, photos, images, graphics, audio, video and other materials (“Demo Content”), to provide you with ideas or inspiration. However, Demo Content is for private use only (unless we tell you otherwise). You agree that you will not distribute, publicly display, publicly perform or otherwise publish any Demo Content (or any portion thereof).
5.4. Our Betas are just that Beta. We may release products and features that we’re still testing and evaluating. Those Services have been marked as beta, preview or early access (or a similar phrasing), and may not be as reliable as our other services, so please keep that in mind.
To operate effectively and protect the security and integrity of Pagewize, we need to maintain control over what happens on our services.
6.1. Important things we can do. We reserve these rights, which we may exercise at any time and in our sole discretion, and without liability or notice to you (except where prohibited by law): (a) we may change our Services and their functionality; (b) we may restrict access to or use of parts or all of our Services; (c) we may suspend or discontinue parts or all of our Services; (d) we may terminate, suspend or restrict your access to or use of parts or all of our Services; (e) we may terminate, suspend or restrict access to your Account or Your Sites; and (f) we may change our eligibility criteria to use our Services (and if such eligibility criteria changes are prohibited by law where you live, we may revoke your right to use our Services in that jurisdiction).
6.2. How we handle ownership disputes. Sometimes, ownership of an Account or site is disputed between one or more parties, such as a business and its employee, or a web designer and their client. We try not to get involved in these disputes. However, we reserve the right, at any time and in our sole discretion, and without notice to you, to determine rightful Account or site ownership and to transfer an Account or site to the rightful owner. If we can’t reasonably determine the rightful owner, we reserve the right to suspend an Account or site until the disputing parties reach a resolution. We also may request documentation, such as a government-issued photo ID, a credit card invoice or a business license, to help determine the rightful owner.
6.3. HTTPS Encryption. We may offer HTTPS encryption for Your Sites. By registering a custom domain via our Services, or pointing a custom domain to our Services, you authorize us to create and maintain a certificate for the limited purpose of providing HTTPS for Your Sites.
Our Privacy Policy explains how we handle your and your site visitors’ information. Be sure to read it carefully, as it’s part of our agreement.
Our Privacy Policy explains how we collect, use and share your and your End Users’ information. By using our Services, you agree to our collection, use and sharing of information as set forth in the Privacy Policy.
We comply with copyright law, and respond to complaints about copyright infringement in accordance with our Copyright Policy.
We respect the intellectual property of others and ask that you do too. We respond to notices of alleged copyright infringement if they comply with the law, and such notices should be reported via the process described in our Copyright Policy, which is incorporated by reference into this Agreement. We reserve the right to delete or disable content alleged to be infringing, and to terminate Accounts of repeat infringers without any refunds.
Certain Pagewize services are paid services. This section explains how we handle payments for those services. For certain paid services, such as domain registrations and site subscriptions, we’ll automatically bill you in regular intervals (such as monthly or annually) unless you disable auto-renewal or cancel your subscription.
9.1. Fees. You can access certain parts of our Services by submitting a payment (such additional services, “Paid Services”). For example, to publish Your Sites publicly, you’ll need to pay a subscription fee. Paid Services will remain in effect until cancelled or terminated in accordance with this Agreement. We’ll tell you about fees for Paid Services before charging you. You may cancel Paid Services at any time via our Services. If you don't pay for Paid Services on time, we reserve the right to suspend or cancel your access to the Paid Services. Transaction fees and additional fees may also apply to certain portions of our Services, and we’ll tell you about those fees before charging you. Our fees will appear on a receipt that we provide via our Services, unless otherwise indicated.
9.2. Taxes. All fees are excluding applicable country, state, local or other taxes (“Taxes”). You're responsible for all applicable Taxes, and we'll charge Taxes in addition to the fees for our Services when required to do so. If you're exempt from Taxes, you must provide us with a valid tax exemption certificate (we reserve the right to determine whether a certificate is valid). Tax exemption will only apply from and after the date we receive such certificate.
9.3. Automatic subscription renewals. To ensure uninterrupted service, we'll automatically bill you for certain Paid Services from the date you submit your initial payment and on each renewal period thereafter until cancellation. Your renewal period will be equal in time to the renewal period of your current subscription. For example, if you're on a monthly subscription plan, each billable renewal period will be for one month. We’ll automatically charge you the applicable amount using the payment method you have on file with us. We’ll let you know in advance if you’re purchasing a Paid Service that includes auto-renewal payments. You can disable auto-renewal at any time via our Services or by contacting Customer Service.
9.4. Refunds. While you may cancel any Paid Services at any time, you won't be issued a refund except in our sole discretion, or if legally required.
9.5. Fee changes. We may change our fees at any time. When applicable, we’ll give you advance notice of these fee changes via our Services. New fees will not apply retroactively. If you don't agree with the fee changes, you have the right to reject the change by cancelling the applicable Paid Service before your next payment date.
9.6. Declining payment. If you contact your bank or credit card company to decline, chargeback or otherwise reverse the charge of any payable fees to us (“Chargeback”), we may automatically terminate your Account. If you have questions about a payment made to us, we encourage you to contact Customer Service before filing a Chargeback. We reserve our right to dispute any Chargeback.
9.7. Our Payment Processor. We use a third party payment provider (the “Payment Provider”) to bill you through a payment account linked to your Account. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Provider, in addition to this Agreement. Our current Payment Providers are Multi Safe Pay and Payment Wall and your payments are processed by Multi Safe Pay and Payment Wall in accordance with Multi Safe Pay and Payment Wall’s Terms of Service and Privacy Policy. We don’t control and are not liable for the security or performance of the Payment Provider. You agree to pay us, through the Payment Provider, all charges at the prices then in effect for any purchase in accordance with the applicable payment terms. You agree to make payment using the payment method you provide with your Account. We reserve the right to correct, or to instruct our Payment Provider to correct, any errors or mistakes, even if payment has already been requested or received.
9.8. Fees for Third Party Services. Third Party Services purchased via our Services may be subject to different refund policies that those Third Party Services determine, and they may be non-refundable. The purchase terms and conditions for such Third Party Services will be displayed during the purchase process, such as through a link to the purchase terms and conditions. It's your responsibility to verify your ability to purchase, cancel or obtain a refund for a Third Party Service. We don’t offer refunds for purchases of Third Party Services.
This section explains how we provide our domain services. Note that your domain registrations are also subject to agreements with third parties, including ICANN and our third party domain registration partners.
10.1. Reseller Services. We work with third party domain registrars to provide you with domain services. When you register a domain name, or renew or transfer an existing domain name, via our Services, you become bound by the relevant registrar’s terms and conditions, which are incorporated by reference into this Agreement. Currently, the registrar for our Services is TransIP, and all registrations and renewals via our Services are subject to the TransIP’s Terms and Conditions, under which we are the “Reseller.”
10.2. ICANN. Your use of our domain services is subject to the policies, including without limitation the dispute resolution policies, of the Internet Corporation for Assigned Names and Numbers (“ICANN”). Your rights and responsibilities as a domain name registrant under ICANN’s 2009 Registrar Accreditation Agreement are summarized here. You can learn more about domain name registration in general here.
10.3. Renewals and Refunds. When your domain needs to be renewed, we’ll try to provide you notice at least fifteen (15) days’ notice before your domain renewal date, but you agree that renewing your domain is solely your responsibility. If you cancel a domain name purchase, we will not provide a refund.
Either of us can end this agreement at any time.
This Agreement will remain in effect until terminated by either you or Pagewize. To terminate this Agreement, you may contact Customer Service or simply stop using our Services at any time. We reserve the right to suspend or terminate our Services at any time at our sole discretion and without notice. For example, we may suspend or terminate your use of our Services if you're violating these Terms or our Acceptable Use Policy. All sections of this Agreement that by their nature should survive termination shall survive termination, including without limitation Your Content, Our Intellectual Property, Warranty Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution and Additional Terms.
We work hard to make Pagewize great, but our Services are provided as is, without warranties.
To the fullest extent permitted by law, Pagewize makes no warranties, either express or implied, about our Services. Our Services are provided “as is.” Pagewize also disclaims any warranties of merchantability, fitness for a particular purpose and non-infringement. No advice or information, whether oral or written, obtained by you from Pagewize shall create any warranty. Pagewize makes no warranty or representation that our Services will: (a) be timely, uninterrupted or error-free; (b) meet your requirements or expectations; or (c) be free from viruses or other harmful components. Some locations don't allow the disclaimers in this paragraph, so they may not apply to you.
If something bad happens as a result of your using Pagewize, our liability is limited.
To the fullest extent permitted by law, in no event will Pagewize be liable with respect to any claims arising out of or related to our Services or this Agreement for: (a) any indirect, special, incidental, exemplary, punitive or consequential damages; (b) any loss of profits, revenue, data, goodwill or other intangible losses; (c) any damages related to your access to, use of or inability to access or use our Services or any portion thereof, including without limitation interruption of use or cessation or modification of any aspect of our Services; (d) any damages related to loss or corruption of any content or data, including without limitation User Content (e) any User Content or other conduct or content of any user or third party using our Services, including without limitation defamatory, offensive or unlawful conduct or content; or (f) any Third Party Services or third party sites accessed via our Services. These limitations apply to any theory of liability, whether based on warranty, contract, tort, negligence, strict liability or any other legal theory, whether or not Pagewize has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose. To the fullest extent permitted by law, in no event shall the aggregate liability of Pagewize for all claims arising out of or related to our Services and this Agreement exceed the greater of twenty euros (€20) or the amounts paid by you to Pagewize in the twelve (12) months immediately preceding the event that gave rise to such claim. Some locations don't allow the types of limitations in this paragraph, so they may not apply to you.
If you do something that gets us sued, you’ll cover us.
To the fullest extent permitted by law, you agree to indemnify and hold harmless Pagewize from and against all damages, losses and expenses of any kind (including without limitation reasonable lawyer’s fees and costs) arising out of or related to: (a) your breach of this Agreement; (b) your User Content (c) any claims from your End Users; and (d) your violation of any law or regulation or the rights of any third party.
Before filing a claim against Pagewize, you agree to try to work it out informally with us first. All formal disputes must be resolved through arbitration following the rules described below, unless you opt out of arbitration following the procedure described below. Claims can only be brought individually, and not as part of a class action.
15.1. Informal Resolution. Before filing a claim against Pagewize, you agree to try to resolve the dispute by first emailing [email protected] with a description of your claim. We'll try to resolve the dispute informally by following up via email, phone or other methods. If we can’t resolve the dispute within thirty (60) days of our receipt of your first email, you or Pagewize may then bring a formal proceeding.
15.2. Arbitration Agreement. You and Pagewize agree to resolve any claims arising from or relating to our Services or this Agreement through final and binding arbitration and you and Pagewize expressly waive trial by jury. Discovery and rights to appeal in arbitration are generally more limited than in a lawsuit, and other rights that you and we would have in court may not be available in arbitration. There is no judge or jury in arbitration, and court review of an arbitration award is limited.
15.3. Arbitration Time for filing. Any arbitration must be commenced by filing a demand for arbitration within one year after the date the party asserting the claim first knows or reasonably should know of the act, omission or default giving rise to the claim. If applicable law prohibits a one-year limitation period for asserting claims, any claim must be asserted within the shortest time period permitted by applicable law.
15.4. Judicial Forum for Disputes; Time for Filing. If our agreement to arbitrate is found not to apply to you or your claim, you and Pagewize agree that any judicial proceeding must be brought exclusively in the Dutch court and you and Pagewize consent to venue and personal jurisdiction in those courts. Any claim not subject to arbitration must be commenced within one year after the date the party asserting the claim first knows or reasonably should know of the act, omission or default giving rise to the claim. If applicable law prohibits a one-year limitation period for asserting claims, any claim must be asserted within the shortest time period permitted by applicable law.
15.5. NO CLASS ACTIONS. You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated or representative action. Class actions, class arbitrations, private attorney general actions and consolidation with other arbitrations aren't allowed.
This Agreement is the whole agreement between us regarding your use of Pagewize. If we ever change it in a way that meaningfully reduces your rights, we’ll give you notice and an opportunity to cancel. Also, if you’re reading this in a language other than English, note that the English language version controls.
16.1. Entire Agreement. This Agreement constitutes the entire agreement between you and Pagewize regarding the subject matter of this Agreement, and supersedes and replaces any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of this Agreement. This Agreement creates no third party beneficiary rights.
16.2. Controlling Law. This Agreement and our Services shall be governed in all respects by the laws of the Netherlands.
16.3. Waiver, Severability and Assignment. Our failure to enforce any provision of this Agreement is not a waiver of our right to do so later. If any provision of this Agreement is found unenforceable, the remaining provisions will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under this Agreement, and any such attempt will be void. We may assign our rights under this Agreement to any of our affiliates or subsidiaries, or to any successor in interest of any business associated with our Services.
16.4. Modifications. We may modify this Agreement from time to time, and will always post the most current version on our site. If a modification meaningfully reduces your rights, we’ll notify you (by, for example, sending you an email or displaying a prominent notice within our Services). The notice will designate a reasonable period after which the new terms will take effect. Modifications will never apply retroactively. By continuing to use or access our Services after any modifications come into effect, you agree to be bound by the modified Agreement. If you disagree with our changes, then you should stop using our Services.
16.5. Translation. This Agreement was originally written in English (UK). We may translate this Agreement into other languages. In the event of a conflict between a translated version and the English version, the English version will control.
Dutch
English
